If you think someone you know has experienced a hate incident/crime, there are lots of ways in which you can help them.
Most people will usually describe what has or is happening to them and how it's making them feel. However, they may not be able to clearly define their experience. Understanding the behaviours associated with hate incidents/crimes is a good place to start if you want to support them. Find out more here: What is hate incident/crime?
What should I do?
- Think: Are they in immediate danger? If they are in immediate danger or seriously injured, you can call 999 (or 112 from a mobile).
- Find a safe space: If an incident has just happened, try and find somewhere they can feel safe. If this isn't possible and they are scared or fearful, you can call security on
- Avery Hill: internal phone 9101 or 0208 331 9101
- Greenwich: internal phone 7616 or 0208 331 7616
- Medway: internal phone 3138 or 0208 331 3138
The Safezone personal safety app is free to download, and use, and is the quickest way to receive emergency assistance whilst on campus: https://www.safezoneapp.com/how-it-works/
- Listen: Just taking the time to listen to someone and talk about what has happened can help.
- Give options: What support is available if I’ve experienced a hate crime?
- Report:
- Report + Support Students and staff can report an incident that they witnessed or have been made aware of by using the University’s Report and Support system. You can choose to do this anonymously or you can request support from an advisor. If you choose to talk to an advisor, they will be able to talk through the options and support available to you, in confidence.
- Take care of yourself: It’s important that you take care of yourself. It is not easy to support someone who has experienced any form of harassment. If you’ve heard something distressing or if something is troubling you, information on support services is available here.