Frequently Asked Questions - Students

No. Submitting a report with details is a means of accessing your own personal advisor, and bespoke support. It is not a tool for triggering an investigation under our procedures. 

However, there may be certain circumstances where we will need to disclose information that you have shared with us: 

Should this be the case, the University might decide to take immediate action. In these circumstances we would look to obtain your consent first where possible and it will be explained to you in full why we believe there is a need to disclose information, and who will have access to this information.

If you do not provide us with consent to share this information or it is not practicable for us to try and obtain it, in very rare circumstances we reserve the right to break confidentiality. This would only happen if there were a serious risk to your own or others’ safety, or if we were compelled to break confidentiality by law.

Even in such circumstances we would do our utmost to discuss things with you before taking action. In the event of a serious and imminent risk of major harm, other members of the University may be informed or called upon to assist in managing the immediate situation. We may also contact external agencies if appropriate.

Please, read our Student Confidentiality Policy Statement and our SVLO Privacy Notice for more information.

 

This is entirely up to you. However, there are a few key things to consider: 

You can see the questions in advance here.
 

Confidentiality is key to the Report and Support service. Our Student Confidentiality Policy Statement and our SVLO Privacy Notice make it clear that unless there are circumstances where there is a need to share information to ensure safety or to fulfil the University’s duty of care under safeguarding, no other parties will be informed about your disclosure. However, anonymised information may need to be shared between the teams within Student & Academic Services to enable them to carry out their work more efficiently, and enhance the service provided to you.

 

If you report with details, an advisor from the Report and Support Team will be in contact within two University working days. The Report and Support Team can: 

 

Yes. 
 
 

Yes. 
 

Yes. If you witnessed something that is unacceptable, you can report this via Report and Support and ask to speak with an advisor. However, before taking any formal action, we will always try and reach out to the person who directly experienced the unacceptable behaviour to provide support and check whether they would like to submit a formal complaint themselves.

You can also help someone complete the online form. If, for instance, someone discloses having experienced misconduct to you, you can sit down with them and assist whilst you complete the form. The Report and Support Team will confirm receipt of the disclosure and will reach out to the person who experienced misconduct directly.

No. Contrary to popular belief, sanctions are put in place against those who are formally reported and found proven of misconduct. These include, but aren’t limited to, formal reprimand, temporary exclusion, formal written warning, temporary suspension, permanent exclusion from specified parts of the university, permanent expulsion, depending on what misconduct the individual has been found proven of enacting. For more information, please read our Student Disciplinary Procedure.

Informal resolutions such as mediation are also available as a different form of resolution if the person reporting prefers these options.

 

The Report and Support Team will not make a judgement about you or what you are disclosing but will support you, regardless of how much information you are willing to share. 

We appreciate that meeting an advisor for the first time could feel like a stressful experience, therefore we have written the online form to give reporters the opportunity to disclose any information that they would like to share before the initial meeting. Each reporter will feel differently about this. Some will want to provide lots of information, others will want to provide no information at all. Either way, your disclosure will be taken seriously.
 
 

Throughout the anonymous disclosure form on the Report and Support platform, we try to make it clear that anonymous reports will not usually lead to direct formal action being taken. There may be certain circumstances where the University might decide to take direct formal action (e.g. If your life or the lives of others is at risk; or if multiple reports are made regarding the same incident or the same alleged perpetrator).

However, without a named reporting party, the alleged responding party may be unable to answer investigative questions if they do not know who the complaint is in relation to or who has reported them. It also limits investigations, as the investigating officer will only have one anonymous disclosure to base an entire investigation from and cannot gather potentially important further details from a reporter if they are required.

Nevertheless, indirect action can be taken on the back of anonymous reports. This can take the form of training sessions being delivered by the Report and Support Team to particular clubs, societies and departments that are displaying behaviours that breach the University’s regulations.

If you would like direct formal action to be taken by the University, please submit a Speak to an Advisor form, or else we are limited in our response.

Anonymous reporting, even with no action taken, is incredibly useful for identifying trends, and informing targeted proactive education and awareness raising. All information collected through anonymous reporting will inform our annual report.

 

One person can submit a disclosure on behalf of a group of reporters and have a group confidential meeting with an advisor, if this would make everyone feel more comfortable.

However, the advisor will often arrange individual meetings with each reporting party following this group meeting. This is just to ensure that everyone feels like they are able to make their own independent choices and remain in control of their next steps.

No. Report and Support is available to all students, staff and visitors who have experienced Bullying and Harassment, Discrimination, Hate Incident/Crime, Sexual Misconduct.

The Report and Support Team understand that this could happen to students and staff beyond the University campus and even overseas. Support is available regardless of where the individual is based in the world or where it happened. The Report and Support Team will simply work to tailor the support and reporting options to the individual’s circumstances.

It does not matter if the perpetrator is a member of the public, a partner or family member that has nothing to do with the University. What matters is whether a disclosing student or staff member would benefit from the support of a specially trained advisor.

The Report and Support Team will simply work to tailor the support and reporting options to the individual’s circumstances. Whilst the University will only be able to take action if the alleged perpetrator is a member of the University community, the Report and Support Team can provide information regarding external reporting options and services.

No. Over 50% of all sexual violence is committed by acquaintances, and the Report and Support Team are fully aware of this. University policies and the law make it clear that consent cannot be assumed on the basis of a previous sexual experience or previously given consent, and consent may be withdrawn at any time. The status of someone’s relationship with another person is therefore not important when it comes to sexual misconduct. If consent is not ongoing and the individual does not have the freedom and capacity to consent - then it is sexual misconduct.

No. No incident needs to be physically violent in nature nor leave scars, marks or bruises on someone’s body to be classed as harassment. We understand that harassment can be subtle, can happen online and can sometimes even be invisible to the naked eye or ear. These understated actions would still constitute harassment and can be disclosed via Report and Support.
 
If someone feels that their dignity has been violated, or that they would benefit from the support provided by the Report and Support Team to help them feel safer and more comfortable whilst at the University, then we would encourage disclosing via the Speak to an Advisor form.