We understand that sometimes people feel more comfortable accessing external support services which specialise in supporting those from particular communities, cultures, or require certain adjustments in order to support their own personal needs. Please don't feel limited by the services listed below, and if you think that you cannot find a support service that is applicable to you – please ask to Speak to an Advisor and the Report and Support team will be happy to search for additional services. 
Internal Support:

  • Counselling and Mental Health: From confidential one-to-one counselling to motivational and self-development group workshops, the Student Wellbeing Service (Counselling & Mental Health) is here to help and support you.
  • Spectrum.Life - our new Student Assistance Programme: SAP is a confidential in the moment support service that provides support to university students. The SAP service is available 24/7, 365 days a year covering numerous topics such as: Stress, Anxiety, Low mood, Financial worries, Loss & Grief, Relationship problems, Substance abuse issues and much more. You can access through a confidential, freephone telephone line, an online chat function through the platform or by requesting a call back.
  • GSU - Mental Health: If you feel that you’re at crisis point, or you know someone else is, then contact your campus Student Centre or the Students’ Union Advice Service. It could be the first step in taking back control of your health or someone else’s.
  • Greenwich Student Peer Mentor Scheme: This scheme is a peer-to-peer support system through Vygo which helps first year students adjust to life at the University of Greenwich. Being a member of the scheme has lots of benefits; it will help you settle in, make new friends and learn about life at Greenwich.
  • Occupational Health and Wellbeing: Managers can make a referral to our Occupational Health service using an on-line tool.  Staff can access a wide range of information from our Employee Assistance Provider, including counselling services.

Mental health crisis helplines: 

If you're in crisis and need to talk right now, there are many helplines staffed by trained people ready to listen. They won't judge you, and could help you make sense of what you're feeling. 
  • NHS 111 Service: The NHS non-emergency number is fast, easy and free. Call and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you. NHS 111 is available 24/7. Calls are free from landlines and mobile phones. Tel: 111
  • Samaritans: To talk about anything that is upsetting you, 24 hours a day, 365 days a year. You can call 116 123. 
  • SANEline: If you're experiencing a mental health problem or supporting someone else, you can call 0300 304 7000 (4.30pm–10.30pm every day).
  • The Mix: If you're under 25, you can call 0808 808 4994 (Sunday-Friday 2pm–11pm).
  • Papyrus: If you're under 35 and struggling with suicidal feelings, or concerned about a young person who might be struggling, you can call 0800 068 4141 (weekdays 10am-10pm, weekends 2pm-10pm and bank holidays 2pm–10pm).
  • Campaign Against Living Miserably (CALM):  If you identify as male, you can call 0800 58 58 58 (5pm–midnight every day) or use their webchat service.
  • Helplines Partnership: Offer a directory of UK helplines.
  • TherapyRoute: A comprehensive list of suicide hotlines, crisis lines, and helplines from all around the world.

Mental Health Charities:

  • Anxiety UK: Charity providing support if you have been diagnosed with an anxiety condition. 
  • Bipolar UK: Charity helping people living with manic depression or bipolar disorder. 
  • Men's Health Forum: 24/7 stress support for men by text, chat and email.
  • Mental Health Foundation: Provide information and support for anyone with mental health problems or learning disabilities.
  • Mind: Promote the views and needs of people with mental health problems.
  • No Panic: Voluntary charity offering support for sufferers of panic attacks and obsessive compulsive disorder (OCD). Offers a course to help overcome your phobia or OCD.
  • OCD Action: Support for people with OCD. Includes information on treatment and online resources.
  • Rethink Mental Illness: Support and advice for people living with mental illness.
  • Cruse Bereavement Care: Support for those struggling with bereavement.
  • SMART Recovery UK: Face-to-face and online groups. They help people decide whether they have a problem with alcohol and drugs, build up their motivation to change, and offer a set of proven tools and techniques to support recovery.
  • Beat: The UK's national eating disorder charity.
  • Mencap: Charity working with people with a learning disability, their families and carers.

BAME Specialist Mental Health Services:
  • Black Thrive: Aim to end the stigma associated with mental health and address mental health inequalities experienced by Black communities.
  • Jami UK: Specialist provider of mental health services in the Jewish community.
  • Muslim Community Helpline: National organisation providing listening and emotional support service for members of the Muslim community in the UK. 
  • Sharing Voices: Charity in Bradford that aims to reduce mental health and related inequalities for BAME communities.
  • Sikh Your Mind: Aim to increase awareness of mental health difficulties in the Sikh community.
  • The Black, African and Asian Therapy Network: UK’s largest independent organisation to specialise in working psychologically, informed by an understanding of intersectionality, with people who identify as Black, African, South Asian and Caribbean.  

LGBTUA+ Specialist Mental Health Services:

  • Antidote: Service that offers information and support exclusively to LGBT+ people around drugs, alcohol and addiction.
  • MindOut: Mental health service for LGBT+ people which provides advice, information, advocacy, peer support groups, mentoring and wellbeing events. 
  • Pink Therapy: Directory listing qualified therapists throughout the UK who work with the LGBT+ community from a positive stance. 
  • Switchboard: A one-stop listening service for LGBT+ people on the phone, email and instant messaging service. 
  • London Friend: Established in 1972 London Friend is the UK’s oldest LGBT charity. They support the health and mental wellbeing of the LGBT community in and around London. They offer counselling and support around issues such as same-sex relationships, sexual and gender identity and promoting personal growth and self-confidence. Their social groups provide a safe space to meet and socialise as an alternative to the bar and club scene. Services are delivered by trained LGBT volunteers.
  • Mosaic LGBT+ Young Persons' Trust: They offer Youth and Culture Clubs, retreats, mentoring and online counselling.
  • Rainbow Mind: LGBTQ+ mental health service, which is led and staffed by LGBTQ+ people.
  • METRO Charity: Low-fee one-to-one counselling for LGBTQ+ people aged over 19 who live in London.
  • LGBT Counselling Services: LGBT Counselling is an online specialist psychotherapy and counselling service for the LGBT community.

 Multi-Faith Specialist Mental Health Services:
  • Being Alongside: National Christian-based voluntary association that recognises the importance of spiritual values and support in mental health. 
  • Jami UK: Specialist provider of mental health services in the Jewish community.
  • Mental Health 4 Muslims: American website that give information about mental health issues that are both clinically supported and helpful for Islamic people. 
  • Muslim Community Helpline: National organisation providing listening and emotional support service for members of the Muslim community in the UK. 
  • Sikh Your Mind: Aim to increase awareness of mental health difficulties in the Sikh community.
  • Spiritual Crisis Network: Recognise the link between mental health and spirituality for some people and have support groups across the country. 

Please, also visit Mind: Helping someone else seek help for information aimed at helping friends, family, carers and others to give support and take care of themselves too.

The University of Greenwich is not responsible for the content of external sites. If you believe that any of these support services should not be promoted or you have a suggestion for an additional support service, please let us know by using the Feedback tool.

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